Refunds will be posted for FULL months only, with the exception of plans including a 30 day money back guarantee. Virtual Dedicated, Virtual Private, and Dedicated servers are not included for the 30 Day Money Back Guarantee. Notice of cancellation must be given before the month in question begins. Any Setup fee is NON refundable. $14.95 will be deducted from the money refunded if the user's domain was registered via a GigaBitWare's free domain registration method.
Any violation of GigaBitWare's Terms of Service Agreement shall result in no refund.
If a curtisy refund is given, that is a refund when you have an invoiced balance then a $25.00 + 5% will be added to your invoice. We may choose not to honor any curtisy refund request.
Any account using 15% or more of the server CPU or memory can be suspended and/or terminated.
Any account that uses excessive amounts of bandwidth can and will be subjected to bandwidth throttling.
Background Processes. Unauthorized background processes shall result in immediate termination of the account. GigaBitWare maintains the right to cancel accounts at its discretion.
A late fee of 10% will be added to all unpaid invoices 5 days after due date.
The account will be charged on the day the order is processed, regardless of the account billing date. The account will not be charged again until the next month's billing cycle.
Invoices are created 20 days prior to due date. 5 days prior to due date we will attempt to pay your invoice with the information we have on file, we may attempt again weekly until paid. Payments recieved will be applied to the oldest unpaid invoice first.
Due to the uncertain nature of web design and development, GigaBitWare LLC. only invoices based on hours worked, not on previous or current estimates of cost.
Accounts for subscribers who wish to pay by check will be setup when the check is received by GigaBitWare.
Accounts will be disabled if payment is not received within 8 days of the invoice date. If your account has been disabled, you may be charged a reconnection fee of up to $50 in order to re-enable your account.
If the account is not paid within 30 days of the invoice date, the account will be terminated and all information within the account will be deleted.
Valid proof of account ownership will be required to terminate an account. This includes, but is not limited to, billing information in the form of a partial credit card number or other payment information, or the billing password. Non-secure information, such as the contact email address or account billing address, is not sufficient as a security verification.
Account may be suspended if invoice continues unpaid. A manual unsuspension without payment may incur a $25.00 charge.
